Communications via our Website:
We may send you email notifications regarding your product/service (such as invoices) or information you have specifically requested (such as newsletters or notifications). You have the ability to opt out of any of this communication at any time by emailing us. We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services/products.
Paying for our services:
We use Paypal to bill for all our products online. When paying by credit card we again use the Paypal processing system. We share information with our payment providers only to the extent necessary for the purposes of processing any payments made via our website.
If you opt to pay for our services/products via invoice, the information required to raise the invoice will be stored on a separate secure driver. Any payment details will not be stored but will be available to our bank which is HSBC.
Other website links:
We do link with other websites such as Facebook, Twitter, Blogs etc but these sites have their own Cookie Consents which should appear when you link to them.
We collect anonymous statistics via Google Analytics about any visit to our website. For example: which of our pages are viewed. This helps us bring a better, updated website. Please note, no personal details are stored or logged just that somebody has visited our site.
All internal communications relating to our products and services are handled with complete confidentiality. In order to fulfil their duties, our staff may use these services to share basic contact details with colleagues, such as your name and email address. In all cases, our staff treat your data with care and abide by our data protection policies.
We take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
Use of SSL encryption for sensitive data
Hardware stored in secured data centre’s behind firewalls
All access to information restricted by password and/or secure key
Restrictions to what information can be accessed via any location
Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Updates to this policy:
please contact me via the form or by direct email to: contact@ann-